About the Churn Rate Calculator
Customer churn rate for a period, the annualized churn and the implied average customer lifetime.
Also known as: customer churn, subscriber churn, app churn, attrition rate, app-churn.
How to use this calculator
- Enter customers at start of month, customers lost.
- The result updates instantly as you type — press Calculate (or Enter) at any time.
- Review the breakdown shown under the main result.
- Use Copy result or Share to save the answer or send a link with your inputs.
Formula
Churn = customers lost ÷ customers at start
Worked example
Using the values pre-filled in the calculator above:
- Customers at start of month = 2,000
- Customers lost = 60
the calculator returns:
- Monthly churn: 3%
- Annualized churn: 30.62%
- Average lifetime: 33.3 months