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Customer Profitability Calculator

Profit per customer after acquisition, service and product costs — find your most and least profitable customers.

Enter values

Results update as you type.

Result

First-year profit

$450.00

Ongoing annual profit
$850.00
First-year margin
25%

About the Customer Profitability Calculator

Profit per customer after acquisition, service and product costs — find your most and least profitable customers.

Also known as: profit per customer, customer margin.

How to use this calculator

  1. Enter annual revenue from customer, cost of goods / delivery, service & support cost, acquisition cost.
  2. The result updates instantly as you type — press Calculate (or Enter) at any time.
  3. Review the breakdown shown under the main result.
  4. Use Copy result or Share to save the answer or send a link with your inputs.

Formula

Profit = revenue − costs − acquisition

Worked example

Using the values pre-filled in the calculator above:

  • Annual revenue from customer = 1,800
  • Cost of goods / delivery = 700
  • Service & support cost = 250
  • Acquisition cost = 400

the calculator returns:

  • First-year profit: 450
  • Ongoing annual profit: 850
  • First-year margin: 25%